FAQ
Frequently Asked Questions
Q: How long does order processing take? A: All orders are processed within 2-3 business days. Orders placed after 5:00 PM EST begin processing the next business day.
Q: How long does shipping take? A: Standard shipping takes 3-6 business days. Total estimated delivery is 5-9 business days from date of purchase.
Q: Do you offer free shipping? A: Yes! We offer free shipping on all orders over $50.
Q: Will I receive a tracking number? A: Yes! Once your order ships, you will receive an email with your tracking number within 24-48 hours.
Q: Which carriers do you use? A: We ship via UPS, FedEx, and USPS.
Q: Do you ship to P.O. Boxes or Military addresses? A: Unfortunately we cannot ship to P.O. Boxes, APO/FPO/DPO addresses, Alaska, or Puerto Rico.
Q: What if my order arrives damaged? A: Take clear photos and contact us at watchaddon@gmail.com within 48 hours of delivery.
Q: Can I return my order? A: Yes! We accept returns within 30 days of delivery. Item must be unused and in original condition.
Q: How do I contact support? A: Email us at watchaddon@gmail.com β we respond within 24 hours!